General Data Protection Regulation (GDPR)

Here we describe how we use and protect your personal information. We are committed to ensure that your personal details are protected. We will never pass your personal information to anyone else unless it is to the bank when taking payments, if we are asked to by law or when protecting our own legal rights.

​

The information we collect about you:

We record your name, address, phone number(s) and email address when you contact us using our online booking enquiry form, on-line booking button or when telephoning to make a booking. Your information is stored on an electronic on-line booking diary which is hosted by Supercontrol.  Click here to view their privacy policy. 
When making an on-line booking with your credit/debit card, the details are held securely within the password protected systems. The CCV is automatically deleted once you check out. Our website does not collect or store any of your private data.

 

Why we take this information:

It is for the sole purpose to help us provide our service to you. For example, communicating with you on enquiries and bookings, answering your questions about our services, providing information you have asked for, taking pre-payments/deposits and making you aware of any offers we are providing.

Our website may contain links to other websites for the sole purpose to help you plan your holiday. If you select a link you will leave our site and we have no control over that other website. We are not responsible for the protection and privacy of any information which you provide to other websites. Therefore, you should view the privacy statement for a website you have linked to.

 

Controlling your personal information:

You will receive our marketing emails/messages only if you opt into this option. You are automatically opted out. If you change your mind, and prefer for us not to provide you with our own email marketing, please tell us by email pitlochryselfcatering@gmail.com.

Please note that if a booking is made via an online/third party agent they have their own privacy policies and marketing procedures and they may contact you separately. We have no control over their procedures so you will need to contact them directly if you want any marketing they send directly to you to stop. Your information will remain available to us as long as we are in operation but can be deleted at any time upon your request.

We have described what information we keep about you and if you want us to send you a copy of that information please request this by emailing us. If you believe any of this information is incorrect then email us the correction and we will update this immediately. Alternatively, if you want your details removed from our records then please email us and this will be done upon receipt of your request.

​

This policy can be updated at any time and without notice. Last updated May 2018.